Contact Us

 

ORDER CHANGES

We are unable to make changes to an existing order. If you need to make changes to your order, please phone us at (407) 386-3550 prior to your order shipping. We may be able to cancel the existing order and you place new order with the desired changes. Cancellation requests are not guaranteed.

  

CUSTOMER SERVICE CONTACT INFORMATION

Give us a call or send us an email, we'd love to hear from you!

To speak with a Customer Service Representative by phone, please dial (407) 386-3550, or email us at support@onceamoon.com. We are in the office Monday to Friday from 8 AM to 5 PM EST.