Contact Us

 

ORDER CHANGES

Sorry, we're unable to make changes to an existing order but non-engraved items may be returned in accordance with the return policy. 

*Live Chat with us during regular business hours by clicking on the "Chat Now" icon located on the bottom of your screen. We're open Mon - Fri from 8 am - 5 pm est. 

*Contact us anytime by email: support@onceamoon.com

To speak with a Customer Service Representative by phone, please call (407) 386-3550. Call hold times may be longer than usual as we are experiencing high call volume.